Network Needs is a specialist IT support company that secured a contract to set up, integrate and configure new Keyloop dealer management systems for a leading automotive retail business at a number of their sites.
Given the nature of the brief they chose to harness the Keyloop DMS expertise within KCS Automotive and collaborate with KCS Automotive’s Keyloop specialists to ensure smooth and efficient delivery of the project.
Working in partnership with the Network Needs teams, KCS liaised with their customer to understand the specific requirements of the bespoke implementation, formulated detailed plans for effective delivery and then worked together to ensure we hit all targets on time and on budget.
Commenting on the project, Ryan Lochhead, Chief Technical Officer at Network Needs, said: “We wanted to find a specialist company with the skills required to excel at a Keyloop implementation project like this and KCS was the obvious choice. Having worked with Ritchie previously it was an easy decision to approach him and agree the collaboration. The whole process was slick and the KCS team made everything so easy. Everyone was very friendly and highly knowledgeable. Bringing KCS in on a Keyloop project like this was a win for us and would be for any dealer group trying to optimise use of the system.”
Ritchie Kelk, KCS Automotive Managing Director, added: “We were thrilled to be approached by Network Needs about a collaboration on such an important Keyloop implementation project and delighted to have achieved this together. We’ve achieved similar results in the past and I’d like to thank Ryan and his team for the chance to prove, once again, how effective our teams can be when working alongside each other. We look forward to pursuing any future opportunities that arise to utilise our Keyloop expertise in this way to deliver positive outcomes for automotive retail clients.”
To find out more about how we can help you with Keyloop implementation or optimisation, please email enquiries@kcslimited.co.uk or call us on +44 (0) 1635905 985.
