Services - Business Process Audit
Transform Business Performance
Following detailed analysis, we can optimise and improve your automotive IT systems and processes to increase efficiency, reduce costs and give you a competitive edge.
Following detailed analysis, we can optimise and improve your automotive IT systems and processes to increase efficiency, reduce costs and give you a competitive edge.
Our consultants combine a detailed understanding of automotive retailing with extensive experience of automotive IT systems and modules so we can very quickly spot opportunities to refine and optimise your current processes in a number of areas.
Your sales and CRM processes are business critical so should be simple to operate and guarantee that your prospects and customers enjoy consistent, effective and meaningful communications - delivered in the way they prefer, at the time they are required.
The performance of your service department is more important than ever in ensuring you remain a profitable and sustainable business. With a growing number of technological innovations to choose from – including eVHC, video streaming, workshop loading and job reporting systems, contact management and more – it’s not easy to identify the best solutions for your business.
Your retailer parts stock management system should be configured and refined to require very minimal manual intervention and ensure your stock holding is optimised for all categories of parts - whether that’s fast moving items, captive parts, accessories, non-franchise parts, tyres etc. It should also be fully aligned with the current OEM parts logistics ordering and delivery processes to ensure full harmonisation between the retailer and OEM.
However, from our experience it is evident that many dealerships have not enhanced and changed their parts stock management system parameters to align with business process changes and improvements and as a consequence there is a significant mismatch of solution and process.
Efficient and secure accounts processes help you fulfil legal requirements, keep records of past results and provide insight into future performance.
At KCS Automotive we have experienced automotive accounts consultants who can carry out an independent and impartial audit and review of your accounts processes and analyse the balance sheet and P&L to ensure the system is being operated in the way it was intended - maximising the system utilisation and reporting accuracy.
Talk to us about how we can help you improve processes in your business
